Terms of Service

Last updated: March 3, 2026

1. Acceptance of Terms

By creating an account or using Drip Campaign Agent (“Service”), you agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company.

2. Description of Service

Drip Campaign Agent provides an AI-assisted email drip campaign platform for service businesses. The Service includes campaign creation, lead management, email sending, analytics, and related tools.

3. Acceptable Use

You agree that you will not use the Service to:

• Send unsolicited bulk email (“spam”) or email to people who have not opted in.
• Violate the CAN-SPAM Act, CASL, GDPR, or any other applicable law.
• Impersonate any person or organization.
• Transmit malware, viruses, or any malicious content.
• Attempt to gain unauthorized access to other accounts or systems.
• Resell or sublicense access to the Service without our written consent.

4. Email Compliance

You are solely responsible for ensuring that all recipients of emails sent through the Service have given valid consent and that every campaign includes a functional unsubscribe mechanism. We enforce one-click unsubscribe processing automatically, but you must not circumvent it or re-add unsubscribed contacts.

5. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access at support@yourdomain.com.

6. Subscription & Payment

Subscription plans and pricing are displayed on our pricing page. Fees are billed in advance and are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice.

7. Service Availability

We target 99.5% monthly uptime but do not guarantee uninterrupted availability. Planned maintenance will be announced in advance where possible. We are not liable for losses arising from service outages.

8. Intellectual Property

The Service and its underlying technology are owned by us. You retain ownership of your data (leads, campaigns, brand content). You grant us a limited license to process your data solely to provide the Service.

9. Termination

Either party may terminate the agreement at any time. Upon termination your data will be deleted within 30 days per our Privacy Policy. We may suspend accounts that violate these Terms immediately without notice.

10. Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim arising from these Terms or the Service shall not exceed the fees you paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

11. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict-of-law principles.

12. Changes to Terms

We may update these Terms. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use after that date constitutes acceptance.

13. Contact

Questions? Email legal@yourdomain.com.